The Holiday Inn Resort Phuket Surin Beach By Ihg is a family-friendly 4-star resort situated adjacent to the scenic Surin Beach. Featuring three outdoor pools with water slides and a variety of dining options, it is designed for an engaging family getaway.
Rooms & Facilities
Family accommodations at Holiday Inn Resort Phuket Surin Beach By Ihg include spacious double rooms and suites, each equipped with air conditioning, a minibar, and a balcony offering garden views. The dedicated kids' program and the Kids Stay and Eat Free initiative are tailored to ensure a fun experience for younger guests.
Dining Options
Dining options feature three on-site restaurants providing diverse culinary offerings alongside a buffet breakfast available at Asia Alive. Guests can also explore several nearby dining choices such as Chan Restaurant & Bar and Champions Bar & Grill within a short distance from the resort.
Leisure & Local Area
Leisure activities at the holiday resort include access to three outdoor pools, one featuring water slides. Families can enjoy nearby attractions such as Blue Tree Phuket water park and explore the vibrant Laguna area, offering shops and restaurants.
Services & Transportation
Holiday Inn Resort Phuket Surin Beach By Ihg provides free WiFi throughout the property and complimentary parking for guests. The resort is conveniently located a short drive from key attractions like Phuket FantaSea and Kamala Beach, enhancing the overall guest experience.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
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City Center
Surin Beach (Phuket)1400 ft
Airports
Phuket (HKT)
14.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Fun for Kids!
“The kids section featured an impressive activity center open from early morning until late, keeping my children engaged and entertained throughout our stay.” view full review
Comfortable Suites
“We loved our terrace poolside suite, spacious enough for our family, with a great outdoor area perfect for relaxing while the kids played.” view full review
Relaxation Haven
“The on-site fitness center and massage services were luxurious, allowing my partner and I to unwind while the kids enjoyed their own activities.” view full review
Diverse Buffets
“The themed buffet nights were a highlight, offering a variety of delicious cuisines that we all enjoyed as a family.” view full review
Feedback from previous guests about their experience
76%
liked the resort and would come back again
7.6/10
Very good
Rooms
7.2
Location
8.5
Service
7.5
Dining
6.6
Guest reviews
7.6/10
based on 5 reviews
7.0
7.0/10 based on 261 reviews
Reese
United Kingdom,
March
2025
6.6/10
I had a mixed experience at the hotel. While the family-friendly atmosphere and staff were a highlight, I was disappointed by some aspects like the cleanliness and dining options. The pool was enjoyable, and the proximity to the beach was a plus, but the overall value for money felt lacking due to the high food prices and issues with room maintenance.
Rooms
6.0
The rooms were decent but not as clean and modern as expected. I noticed a musty smell from the air conditioner and some furniture was damaged, which didn't match the photos online.
Service
7.0
The staff were generally courteous and seemed to focus on children’s needs. They were accommodating when it came to organizing activities and meals for kids, but they often looked overwhelmed.
Location
8.0
The location was pretty good, just a short walk to the beach and surrounded by other eateries. It can get crowded during peak times, but it was still relatively peaceful for families.
Dining
5.0
Dining options were quite underwhelming; while the food itself was good, the prices felt extortionate for what you got. It was often too busy to find a table, especially during meals.
Facilities
7.0
The amenities included multiple pools and a kids club, which kept my children entertained. However, the pool area had some maintenance issues that could be improved.
Tom
United Kingdom,
March
2025
8.4/10
We had a fantastic stay at this family-friendly resort. The warm welcome from the staff made us feel right at home, and the amenities were impressive with lots of activities for the kids. The rooms were spacious and clean, but a little dated. While the dining options could use some improvement in variety, the experience was still enjoyable overall. The location was convenient, being close to the beach, but the dining prices felt a bit high for the quality.
Rooms
8.0
The family suite was spacious and clean, providing a comfortable stay for us with great views of the pool. The bathroom had a nice stand-up shower too.
Service
9.0
The staff were engaging and went out of their way to make us feel special. However, there were a couple of minor issues that needed to be resolved.
Location
9.0
The hotel is just a short walk to the beautiful beach and is conveniently near a family mart, which was great for quick snacks or necessities.
Dining
7.0
While the breakfast buffet had a decent selection, it felt a bit repetitive. The overall dining experience was good, but the prices seemed a bit high for what was on offer.
Facilities
9.0
The resort had excellent facilities, including two large water slides that kept the kids entertained for hours! There were also organized activities that made the stay more enjoyable.
Amelia
United Kingdom,
October
2024
7.2/10
Our stay was a delightful experience, especially for families with children. The kids loved the water slides and the activities provided by the staff, which made our time very enjoyable. The rooms, however, had an old smell and could use some updates. The dining options were decent but sometimes felt overcrowded during breakfast. Overall, it was a good family holiday, but some areas need attention.
Rooms
6.0
The rooms had an old smell and needed updates, which was a letdown. Accessing them involved a long route and an elevator.
Service
7.0
The staff was attentive and understood our needs well, but they could benefit from additional training to improve their knowledge of the menu.
Location
8.0
The hotel is set back from the more crowded tourist areas, providing a peaceful environment, just a short walk from the stunning Surin Beach.
Dining
6.0
The standard of dining was good, with kid-friendly options, but it often felt too crowded and there weren’t enough staff to manage the breakfast rush.
Facilities
9.0
The facilities, especially the pool area, were excellent, with fun water slides that the kids absolutely adored.
Nina
United Kingdom,
October
2024
8.2/10
We had a lovely nine-night stay at Novotel Surin Beach, where the friendly staff and great food made our experience enjoyable. The hotel's facilities, especially the water slides, were a hit with our kids. However, we did encounter an upsetting situation with management's treatment of the staff, which overshadowed an otherwise great experience.
Rooms
8.0
The rooms were clean and comfortable, featuring a huge bed and good air-conditioning.
Service
7.0
Service varied; while some staff were friendly, I noticed some stress during busy times, which affected the overall experience.
Location
9.0
The hotel is perfectly located just a two-minute walk from the beautiful Surin Beach.
Dining
8.0
The buffets offered great food quality, but you really need to get there early to secure a table.
Facilities
9.0
The facilities are great, particularly the pools and water slides that entertained the kids for hours.
Molly
United Kingdom,
October
2024
8.0/10
We had an unforgettable stay at the resort, especially enjoyable for families with children. The amenities, particularly the pool area, provided endless fun for the kids, while the location offered quick access to the beautiful Surin Beach. However, we did experience some issues with crowded breakfast service and difficulties finding a table at times. Overall, it's a fantastic family-friendly resort that offers both relaxation and excitement.
Rooms
8.0
We stayed in a spacious family suite with direct pool access, and the kids loved the playful decor. However, we had to wait until later in the day for our rooms to be ready upon arrival.
Service
Location
Dining
7.0
The food was generally good, especially for special occasions. However, we often preferred to venture out for lunches to explore local dining options.
Facilities
9.0
The facilities are fantastic for families, with a large pool featuring exciting slides and lots of activities organized for kids. The foam party was a highlight for us!
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